Shipping policy
SHIPPING POLICY
Last updated: 19 August 2026
At NashTech Lifestyle, we aim to process and deliver your order as quickly and efficiently as possible. This Shipping Policy explains how orders are processed, dispatched, and delivered.
1. ORDER PROCESSING
Orders are generally processed within 1–2 business days after successful payment has been received.
Business days are Monday to Friday, excluding South African public holidays.
Processing time includes:
- Confirming your order.
- Preparing your products.
- Packaging your order.
- Preparing the parcel for collection by our shipping provider.
Orders placed during weekends or public holidays will generally begin processing on the next business day.
2. DELIVERY TIMES
Once your order has been processed and handed over to our shipping provider, delivery generally takes approximately 1–5 business days.
Delivery times may vary depending on your location and circumstances affecting the courier network.
Estimated overall timeframe
Order processing: 1–2 business days
Shipping and delivery: 1–5 business days
Estimated total: approximately 2–7 business days
These are estimates rather than guaranteed delivery dates.
3. DELIVERY AREAS
We currently offer delivery to locations supported by our available shipping providers within South Africa.
Delivery availability and costs may vary depending on the destination.
4. SHIPPING COSTS
Applicable shipping charges will be displayed during checkout before you complete your purchase, unless a free-shipping promotion or other shipping offer applies.
From time to time, NashTech Lifestyle may offer free shipping or discounted shipping as part of promotional campaigns.
Promotional shipping offers may be subject to additional conditions.
5. TRACKING
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Tracking information may take some time to become active after the parcel has been collected by the shipping provider.
6. DELIVERY DELAYS
While we aim to meet our estimated delivery times, delays can occasionally occur.
Possible causes include:
- Courier network delays.
- Incorrect or incomplete delivery information.
- Public holidays.
- Severe weather.
- High shipping volumes.
- Remote delivery locations.
- Operational disruptions.
- Circumstances outside our reasonable control.
NashTech Lifestyle is not responsible for delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.
7. INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate delivery information at checkout.
Please carefully check your:
- Full name.
- Contact number.
- Delivery address.
- Apartment, unit, or house number where applicable.
- Postal code.
If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges may apply if the parcel needs to be redirected or resent.
8. FAILED DELIVERY ATTEMPTS
Our shipping provider may attempt delivery according to its own delivery procedures.
If delivery cannot be completed because nobody is available, the address is inaccessible, or the recipient cannot be contacted, the shipping provider may arrange another delivery attempt or follow its applicable procedures.
Customers may be responsible for additional costs resulting from repeated delivery attempts where the failure was caused by incorrect information or circumstances within the customer's control.
9. DAMAGED PACKAGES
If your package appears significantly damaged when delivered, please contact us as soon as reasonably possible.
Where appropriate, provide:
- Your order number.
- Photographs of the parcel.
- Photographs of the damaged product.
- A description of the issue.
We will assess the matter and provide an appropriate remedy in accordance with applicable law.
10. MISSING OR LOST ORDERS
If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us.
We may work with the relevant shipping provider to investigate the shipment.
Customers should provide their order number and any available tracking information when contacting us.
11. ORDER CHANGES
Once an order has entered processing or has been handed over to the shipping provider, we may not be able to change the delivery address or other order details.
If you need to make a change, contact us as soon as possible after placing your order.
We will make reasonable efforts to assist where possible, but changes cannot be guaranteed once processing has begun.
12. CONTACT US
If you have questions about your shipment or delivery, contact NashTech Lifestyle:
Email: lsholdings39@gmail.com
Phone: 083 897 8420
Please include your order number when contacting us about an existing order.
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NashTech Lifestyle
A registered child company/brand of NASHTECH-HOLDINGS (Pty) Ltd.
Create. Relax. Elevate Your Space.